Honest plumbing, done by people you can trust.
Ridgeway started in 2009 with one van and one rule: tell people what is really wrong and charge a fair price. Today 22 licensed plumbers still work that way.
Our history
From one van in 2009 to a team of 22 licensed plumbers. The way we treat customers has not changed.
2009
One van, one plumber
Tom starts Ridgeway with a used van and a set of borrowed tools.
2011
Our first office
Lisa joins and opens the office on Larkspur Ave.
2016
24/7 emergency line
We start answering calls around the clock, holidays included.
2024
22 licensed plumbers
The team grows. The rules from day one stay the same.
Our values
Straight answers
If a $20 part fixes it, we will not sell you a $2,000 replacement.
Our own people
Every plumber is a full-time employee we trained ourselves.
Local for good
We live here, our kids go to school here, and we plan to stay.
Our team
Tom Ridgeway
Founder and master plumber · 25 years
Lisa Ridgeway
Operations and billing · 15 years
Marcus Bell
Lead service plumber · 18 years
Andre Ruiz
Sewer and drain specialist · 22 years
Kayla Nguyen
Dispatch · 7 years
Josh Patterson
Journeyman plumber · 6 years
Licenses and insurance
The paperwork that protects your home, kept current every year.
Texas licensed
Every plumber holds a state license, renewed each year.
Rated A+ by the BBB
A clean record since we opened in 2009.
Fully insured
General liability and workers’ comp on every job.
Background-checked
Each team member is checked before their first visit.
Customer reviews
Rated 4.9 from more than 640 Google reviews.
Had us out recently? A short review helps your neighbors find us.
Remix project